Terms and Conditions for using Premagic

Introduction

These standard Terms and Conditions written on this webpage shall manage your use of our website, Premagic ( Wellbeing studios pvt ltd ) & all its related services such Premagic desktop applications, web applications & client application ( accessible at https://premagic.com/ )

These Terms will be applied fully and affect your use of this Website & all its related services . By using this Website, you agreed to accept all terms and conditions written in here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions.

Minors or people below 18 years old are not allowed to use this Website.

Intellectual Property Rights

Other than the content you own, under these Terms, Premagic and/or its licensors own all the intellectual property rights and materials contained in this Website.

You are granted limited license only for purposes of viewing the material contained on this Website.

Restrictions

You are specifically restricted from all of the following:

• publishing any Website material in any other media;
• selling, sublicensing and/or otherwise commercializing any Website material;
• publicly performing and/or showing any Website material;
• using this Website in any way that is or may be damaging to this Website;
• using this Website in any way that impacts user access to this Website;
• using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;
• engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;
• using this Website to engage in any advertising or marketing.

Certain areas of this Website are restricted from being accessed by you and Premagic may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.

Your Content

In these Website Standard Terms and Conditions, “Your Content” shall mean any audio, video text, images or other material you choose to display on this website. By displaying your content, you grant Premagic a non-exclusive, worldwide irrevocable, sub-licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.

Your Content must be your own and must not be invading any third-party’s rights. Premagic reserves the right to remove any of your Content from this website at any time without notice.

Your Privacy

Please read the Privacy Policy.

7 Day Money Back Guarantee & Refund Policy

At Premagic.com, we want to ensure that you are 100% happy with your purchase.

• If you have technical or sales queries, do not hesitate to contact us.
• If after you attempt to resolve issues with support staff and feel the product(s) you purchased does/do not best fit your requirements, we want to make things right.

Our policy offers a full refund within 7 days of your date of purchase. We’d love to know what went wrong and how we can improve, so please include details about the reason for your refund request if you reach out to us directly.

Premagic.com and our payment process submit the refund immediately and make every attempt to process the refund as quickly as possible. Your financial institution can take up to 20 days for the refund to reflect in your bank account/card. To request a refund please send an email to hello@premagic.com

Fair usage policy

While our plans boast an array of unlimited features, it's vital to recognize their customization for enterprises spanning various revenue streams. Our goal revolves around democratizing Premagic for everyone, offering them an equitable opportunity to enhance their operations and elevate their businesses.

We emphasize the importance of prudent utilization and implore you to honour the autonomy we extend. Let's collaborate to sustain a harmonious and impartial experience that benefits all.

Each project created is meant to be used for a single event and shared with the client as such. Also, using the gallery as a dumping ground for photos is not in line with fair usage. We firmly believe that adding meaningful photos to your gallery encourages your clients to keep the album for a longer time.

Also, we expect users to use at least 1 project every 2 months; otherwise, the account may be deemed dormant, which could lead to suspension. Dormant accounts are moved out of the system to prevent illegal activities or unexpected security breaches, as such accounts are often targeted by bots or hackers.

Should your usage pattern align closely with that of our premium-tier clientele, we might kindly suggest contemplating a plan transition. This method is crafted to guarantee impartial assistance for users across the board.

If you breach our Fair Usage Policy, our team will promptly notify you with a formal warning, urging you to limit your usage following our policy guidelines. Should you fail to adhere to this warning and continue to exceed the acceptable usage limits, we regret to inform you that this may result in the discontinuation of your account and the termination of our services to you.

The Wedding Suite is intended exclusively for weddings and related social events. Usage for any other type of event—including marathons, political campaigns, conferences, expos, amusement parks, business events, meetings, and other B2B gatherings—falls under our Event Organizer plans. Any misuse or deviation from this will be considered a violation of our Fair Usage Policy.

Acceptable Usage limits for the Wedding suite

We have the right to terminate any account immediately if it is determined that there is unlawful, prohibited, abnormal or unusual activity or your use of the product is in contrary to this policy.

Gallery Link Policies

Premagic services, including but not limited to access to galleries, photo-sharing features, and other functionalities, are available exclusively during the period of active subscription. Users must maintain an active subscription to access and utilize Premagic services.

Gallery links generated by Premagic for the Wedding suite are by default valid for one year from the date of creation or until the specific expiry date mentioned upon creation on the gallery or agreed upon during the onboarding phase.

Access to gallery links is contingent upon the user maintaining an active subscription with Premagic. If a customer's subscription lapses or if there is a delay in payment, regardless of the original expiry date, the gallery links will cease to function until the subscription is reinstated.

Gallery links which are inactive for more than 3 months are scheduled for automatic deletion to maintain the health of the system.

No warranties

This Website is provided “as is,” with all faults, and Premagic expresses no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.

Limitation of liability

In no event shall Premagic, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. Premagic, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

Indemnification

You hereby indemnify to the fullest extent Premagic from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.

Severability

If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

Variation of Terms

Premagic is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.

Assignment

The Premagic is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

Entire Agreement

These Terms constitute the entire agreement between Premagic and you in relation to your use of this Website and supersede all prior agreements and understandings.

Governing Law & Jurisdiction

These Terms will be governed by and interpreted in accordance with the laws of the State of in, and you submit to the non-exclusive jurisdiction of the state and federal courts located in for the resolution of any disputes.